---
title: "Facilities Management North Wales & North West | Deeside Management Services"
description: "Hard and soft facilities management for offices, retail, industrial units and managed blocks across North Wales, Cheshire, Merseyside, Greater Manchester, Lancashire and Cumbria. One contractor, 24/7 cover, full audit trail."
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[01244 529900](tel:+441244529900) [info@deesideservices.com](mailto:info@deesideservices.com) Deeside, Flintshire 

Open 24/7, every day 

[![Deeside Management Services Ltd](/__l5e/assets-v1/0c5b89cd-635c-4c7d-a085-24fb89fd7b55/dms-logo.png)](/)

[Services](/services)

[Service Areas](/service-areas)

[Our Work](/our-work)

[About](/about)

[Contact](/contact)

[01244 529900](tel:+441244529900)[Request Estimate](/contact)

[](tel:+441244529900)

1.  [Home](/)
2.  Facilities Management 

Facilities Management

# Facilities management, hard and soft , delivered by one in-house team.

Offices, retail units, industrial estates and managed residential blocks across North Wales and the North West. Scheduled services, 24/7 reactive cover and a full photographic audit trail on every visit.

[Request a free quote](/contact) [01244 529900](tel:+441244529900)

Hard + soft

One provider, both sides

24/7

Critical response cover

Multi-site

One consolidated invoice

In-house

12-strong direct team

## Facilities management without the layers

Most facilities management in the UK is sold by companies that do not actually carry out the work. A contract is signed, a management fee is applied, and the jobs are pushed down to whichever local subcontractor is cheapest that month. The result is familiar to anyone who has managed a building: a helpdesk that logs tickets beautifully and a site that never quite gets fixed.

Deeside Management Services works the other way round. We are a 12-strong in-house team of tradespeople based at Engineer Park in Deeside, trading since 2010, and the people who quote your work are the people who turn up to do it. There is no management layer skimming a percentage off a subcontractor's invoice, and no ambiguity about who is accountable when something goes wrong.

That structure suits a particular kind of client. If you are running a national estate of four hundred sites, a large national FM provider is probably the right answer. If you are looking after a regional portfolio, a handful of commercial units, a managed block or a cluster of buildings across North Wales and the North West, you will almost certainly get faster response and lower whole-life cost from a direct contractor who is on the road in your area every day.

## Hard services: keeping the building itself working

Hard FM is everything physically attached to the building, and it is where failures cost the most. Our hard services are delivered by qualified in-house trades, with Gas Safe registration on heating work and NICEIC standards on electrical work.

The bulk of it is unglamorous and essential. Boiler and heating faults, hot water systems, leaks and blocked drainage, electrical faults and distribution board work, emergency lighting, roof leaks and flashing failures, guttering, doors, locks and building fabric. When something in that list fails on a commercial site, the clock starts immediately, because a cold office or a flooded storeroom stops people working.

We also carry out the periodic testing that keeps a building compliant, and just as importantly we hold the renewal dates. Fixed wire testing, EICRs, emergency lighting checks and gas servicing all have expiry dates that are easy to lose track of across a portfolio, and an expired certificate is a live insurance problem rather than an administrative one.

-   Electrical repairs, EICRs, distribution boards, lighting and emergency lighting 
-   Heating, hot water, boiler repair and full plumbing systems, Gas Safe registered 
-   Roofing, flashings, flat roof repair and gutter and valley clearance 
-   Building fabric repairs, doors, locks, board-ups and security response 
-   Internal and external redecoration programmes 

## Soft services: how the site looks and feels

Soft FM is what your tenants, customers and staff actually notice. Nobody walks into a building and admires the condition of the distribution board. They notice the state of the car park, the bin store, the entrance planting and the communal stairwell, and they form a judgement about the whole organisation from it.

We deliver soft services on scheduled cycles agreed in advance: grounds and grass maintenance through the growing season, hedge cutting, seasonal planting and pruning, communal and washroom cleaning, waste and fly-tip clearance, and hard surface cleaning. For retail and hospitality sites the frequency is usually driven by footfall. For industrial estates it tends to be driven by fly-tipping and boundary vegetation.

Fly-tipping deserves a specific mention because it is the single most common unplanned soft service we deal with on commercial and industrial sites. We clear it under licence, photograph it before removal, and provide the documentation you need if you want to pursue the matter or evidence it to an insurer or landlord.

-   Grounds maintenance, grass cutting, strimming and hedge cutting 
-   Seasonal planting, pruning and shrub bed care 
-   Communal, washroom, stairwell and end-of-tenancy cleaning 
-   Licensed fly-tip and bulk waste removal with photographic reporting 
-   Car park, walkway and hard surface cleaning 

## Reporting, evidence and the audit trail

Facilities management lives or dies on evidence. If you cannot show what was done, when and by whom, you cannot defend a service charge, justify a budget or close out a compliance query.

Every visit we make is photo-documented. You receive before and after images, a description of the work carried out, and a note of anything we spotted that will need attention later. Planned works are issued on a schedule in advance so you can share dates with tenants, and reactive jobs are reported back with the same evidence pack.

For agents and managed portfolios we set up a reporting workflow that matches your existing process. If you run a helpdesk or CAFM system, we feed into it. If you prefer email and a monthly summary, that works too. What we do not do is ask you to change how you operate to suit our paperwork.

## Commercial terms that make sense

Surveys and quotes are free, and we issue a fixed written price on the day of the site visit. For planned programmes that means an annual schedule with a known cost, rather than a day rate that quietly expands. For reactive work it means you approve a number before the work happens.

There is no minimum contract term and no lock-in. Most of our long-standing FM clients started with a single reactive call-out and expanded from there once they saw how the jobs were handled. We would rather earn the next site than tie you into one.

Insurance and accreditation documentation is provided up front. Public liability and employers' liability are in place on every job, our teams hold CSCS and IPAF where required, and we are working through Safe Contractor accreditation.

## Coverage across North Wales and the North West

From Deeside we cover the whole of North Wales including Wrexham, Rhyl and Bangor, and reach east and north across Cheshire, Liverpool, Manchester, Lancashire and Cumbria. Because our vans are already working across that footprint daily, multi-site portfolios can be routed efficiently rather than each visit being priced as a separate journey.

If you are consolidating several contractors into one, the simplest starting point is a walk round one of your sites. It is free, it takes an hour, and you will get a written price before we leave.

## Trades we cover

-   [Landscaping](/services/landscaping)
-   [Fly Tip Removal](/services/fly-tip-removal)
-   [Planting & Pruning](/services/planting-and-pruning)
-   [Cleaning](/services/cleaning)
-   [Electrical](/services/electrical)
-   [Locksmith](/services/locksmith)
-   [Heating & Plumbing](/services/heating-and-plumbing)
-   [Roofing](/services/roofing)
-   [Painting & Decorating](/services/painting-and-decorating)

## Areas we cover

[North Wales](/service-areas/north-wales)[Wrexham](/service-areas/wrexham)[Rhyl](/service-areas/rhyl)[Bangor](/service-areas/bangor)[Cheshire](/service-areas/cheshire)[Liverpool](/service-areas/liverpool)[Manchester](/service-areas/manchester)[Lancashire](/service-areas/lancashire)[Cumbria](/service-areas/cumbria)

[01244 529900](tel:+441244529900)

Every trade, one contract

## The trades included in your cover.

[

![Ride-on mower cutting open grassland on a North Wales grounds maintenance contract](/__l5e/assets-v1/df12f288-c0ae-40a2-b535-ac24b1f08657/700306172_1590804769721396_4572140359977601189_n.jpg)

### Landscaping

Grass cutting, hedge cutting and grounds maintenance kept consistently tidy across every visit.



](/services/landscaping)[

![Fly-tipped bin bags, mattress and broken furniture cleared from a UK kerbside](/__l5e/assets-v1/4ef15f3e-47f4-41cb-853b-c559c0f69d68/hero-fly-tip-removal.jpg)

### Fly Tip Removal

Rapid, fully licenced removal of fly-tipped waste, sites cleared, photographed and reported.



](/services/fly-tip-removal)[

![Freshly planted shrubs and seasonal flowering bedding in a tidy mulched bed](/__l5e/assets-v1/81d422ff-24de-4c65-95ca-26df09a1a40c/hero-planting-pruning.jpg)

### Planting & Pruning

Seasonal planting, pruning and shrub care that keeps communal grounds looking cared for.



](/services/planting-and-pruning)[

![Grounds maintenance pathway clearance by DMS team](/__l5e/assets-v1/3494568d-964d-4a1d-ad4a-defd2e80e1c6/thumb-cleaning.jpg)

### Cleaning

Communal area, end-of-tenancy and commercial cleaning to a properly inspected standard.



](/services/cleaning)[

![Modern UK consumer unit with neatly arranged breakers and tidy cabling](/__l5e/assets-v1/145cfc50-4022-494f-bcc7-35404d288414/hero-electrical.jpg)

### Electrical

Qualified electricians for reactive repairs, EICRs, lighting and emergency call-outs.



](/services/electrical)[

![Brass deadbolt lock cylinder, locksmith services](/__l5e/assets-v1/50255db4-ba61-4715-9e32-05d020c92280/thumb-locksmith.jpg)

### Locksmith

24/7 lockouts, lock changes and emergency board-ups to keep properties secure.



](/services/locksmith)[

![Modern white wall-mounted combi boiler with copper pipework](/__l5e/assets-v1/8bd77073-b922-4fff-b222-4d12f80b458f/thumb-heating-plumbing.jpg)

### Heating & Plumbing

Boiler repairs, leaks, blockages and full plumbing systems, Gas Safe registered.



](/services/heating-and-plumbing)[

![Repaired and freshly painted roof fascia, soffit and gutter on a UK property](/__l5e/assets-v1/715f6198-d71f-4766-97ac-1a2960ed284b/hero-roofing.jpg)

### Roofing

Leak fixes, flashings, tile replacement and flat-roof repairs across the region.



](/services/roofing)[

![Ornate timber lattice archway freshly painted in black gloss on a UK high street](/__l5e/assets-v1/05c16c9a-4d92-4b9c-bc3f-c708138deee0/hero-painting.jpg)

### Painting & Decorating

Interior and exterior decorating with proper prep, primed surfaces and a clean finish.



](/services/painting-and-decorating)

Common questions

## Facilities Management, answered.

What is the difference between facilities management and property maintenance?

Property maintenance is the repair and upkeep work itself. Facilities management is the wider job of making sure a building keeps working for the people using it, which includes maintenance but also cleaning, grounds, security response, compliance testing and the scheduling and reporting that sits around it all.

Do you cover both hard and soft services?

Yes. Hard services such as electrical, heating and plumbing, roofing and fabric repairs, and soft services such as cleaning, grounds maintenance, planting and waste clearance, all delivered by our own in-house team rather than passed to subcontractors.

Can you manage multiple sites under one agreement?

Yes, and that is where the model works best. Multi-site portfolios get one point of contact, one consolidated schedule and one invoice, with reporting broken down per site so you can still see exactly where spend is going.

Will you work alongside our existing helpdesk or CAFM system?

Yes. For agents and managed portfolios we set up a reporting workflow that fits your existing system rather than asking you to adopt ours. Jobs can come to us by phone, email or direct feed, and we return completion evidence in whatever format your process needs.

What is your response time for a critical failure?

Critical failures such as loss of power, loss of heating, water ingress or a building left insecure are targeted within four hours, 24 hours a day, seven days a week. We are open every day of the year.

## Consolidate your facilities contracts into one accountable team.

Free site survey, fixed written price on the day, and hard and soft services delivered in-house across North Wales and the North West.

[Request a free quote](/contact) [01244 529900](tel:+441244529900)

![Deeside Management Services Ltd](/__l5e/assets-v1/0c5b89cd-635c-4c7d-a085-24fb89fd7b55/dms-logo.png)

All-trades property maintenance and facilities management, one contractor across landscaping, cleaning, electrical, plumbing, roofing and more. Headquartered in Deeside, serving North Wales and the North West.

[](https://www.facebook.com/DeesideManagementServices/)[](https://www.instagram.com/deesideservices/)

Company No. 07305270 · Managing Director: Lewis Titley

## Services

-   [Landscaping](/services/landscaping)
-   [Fly Tip Removal](/services/fly-tip-removal)
-   [Planting & Pruning](/services/planting-and-pruning)
-   [Cleaning](/services/cleaning)
-   [Electrical](/services/electrical)
-   [Locksmith](/services/locksmith)
-   [Heating & Plumbing](/services/heating-and-plumbing)
-   [Roofing](/services/roofing)
-   [Painting & Decorating](/services/painting-and-decorating)

## Areas

-   [North Wales](/service-areas/north-wales)
-   [Wrexham](/service-areas/wrexham)
-   [Rhyl](/service-areas/rhyl)
-   [Bangor](/service-areas/bangor)
-   [Cheshire](/service-areas/cheshire)
-   [Liverpool](/service-areas/liverpool)
-   [Manchester](/service-areas/manchester)
-   [Lancashire](/service-areas/lancashire)
-   [Cumbria](/service-areas/cumbria)

## Get in touch

-   [01244 529900](tel:+441244529900)
-   [info@deesideservices.com](mailto:info@deesideservices.com)
-   22–23 Engineer Park  
    Deeside, CH5 2QD 
-   Open 24/7, every day 

-   [About](/about)
-   [Property Maintenance](/property-maintenance)
-   [Facilities Management](/facilities-management)
-   [Commercial](/commercial)
-   [Landlords & Agents](/residential)
-   [Our Work](/our-work)
-   [Reviews](/reviews)
-   [Contact](/contact)

© 2026 Deeside Management Services Ltd. All rights reserved.

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-   [Cookie Policy](/cookie-policy)
-   [Terms & Conditions](/terms-conditions)
-   Company No. 07305270 

[Call now](tel:+441244529900) [Request estimate](/contact)

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